Click this link to see how to find the packaging label:

Packaging label (PDF)

Your original OSRAM should have

• A 7-digit label code
• The last 3 digits of the label code can be seen as a hologram in the lower right corner
• A QR code leading to our OSRAM Trust Program website
• The OSRAM logo and the URL www.osram.com/trust are written on it
• A security strip with microtext , legible with magnifying glass

The security code is alphanumeric and has 7 digits.

Please try again to rule out typing errors. Should you get the same result as before, your packaging code is indeed unknown. We would therefore advise you to get in touch with your source of supply.

Please try again to rule out typing errors. Should you get the same result as before, your packaging code is not stored in our database and therefore not valid. We would therefore advise you to get in touch with your vendor.

The code you have entered has been requested multiple times before. This may be due to multiple requests carried out by trusted trade level partners. It could, however, also mean that this code has been tried in order to manufacture a fake.

We would therefore like to ask you to get in touch with us.

Contact us

Our lamps often pass through several trade levels. It is therefore possible that the package has been checked multiple times. Please note that this in not necessarily a sign of fake. If you’d like to let the code being verified by our Trust Team, please get in touch with us.

Contact

The OSRAM Trust system was introduced in fall 2015 for OSRAM xenon products and end of 2019 for OSRAM halogen DUO BOXES. Since then, lamps and packaging contain the displayed security features. However, it is still possible that several vendors have older warehouse stock without the new labeling. Should you have doubts regarding your package, please get in touch with OSRAM.

Contact

In principal, OSRAM ships lamps only as packaged goods, either in printed folding boxes or in acrylic boxes for spare parts. Please contact your vendor.

Contact

Please contact your vendor or get in touch with us, we are happy to help you.

Contact

Click the following link to see how to find the data on your xenon lamp or your halogen DUO BOX.

Lamp data (PDF)

Please use our online tool which leads you step by step through the verification process.

Verify your product

At the moment, the OSRAM Trust program is available for all OSRAM xenon products as well as OSRAM halogen lamps in DUO BOXES.

There’s a lot of things that can go wrong with fake lamps, like short life span, unstable light colour(s), blinding effect for other drivers, just to name a few. Briefly, using fake lamps means risking your life.